Privacy Policy

1. Information We Collect

When you inquire about a tour package, request a custom trip plan, book a rental vehicle, or contact our customer desk, we collect essential personal information required to process your trip smoothly:

• Contact Details: Full name, email address, phone number, and WhatsApp number.
• Travel Details: Preferred travel dates, number of travelers, arrival city, destination choices, and budget preferences.
• Identification Details: CNIC or Passport details (collected only when required for security permits, high-altitude zone entries, or hotel registrations in Gilgit-Baltistan).

2. How We Use Your Information

We use your collected personal information strictly for legitimate travel-related purposes, including:

• Designing, customizing, and confirming your tour itineraries, hotel reservations, and 4x4 transport bookings.
• Communicating directly with you via WhatsApp or email regarding quotes, itinerary revisions, and trip updates.
• Sharing necessary guest names and count with partner hotels and assigned drivers for verification.
• Obtaining necessary travel permits for restricted or border areas where mandatory by local authorities.

3. Data Sharing & Third Parties

We strictly do not sell, trade, or rent your personal information to third-party marketing agencies. Your data is only shared with trusted service partners (such as confirmed hotels and assigned drivers) directly involved in executing your travel services.

4. Security Measures

We employ industry-standard administrative and technical measures to protect your data from unauthorized access, loss, or misuse. Access to guest records is limited exclusively to authorized team members managing your trip.